You can cancel an order before we packed and shipped and you will not be charged for shipping or handling cost. If you cancel an order after we processed shipping, you will be responsible for shipping and handling. You may return the product within 30 days of the order was received. We will process your refund once we received the product and reviewed the return anticipation. If the product is unused/sealed/unopened, you will receive a full refund. If the product is used, you may qualify for a partial refund.